As decisions must be translated into action, How to find civil engineering jobs in Ethiopia management needs to determine whether the desired outcome is being reached. Statistics on such factors as costs, sales, market share, productivity, employee turnover; inventory levels and others are compiled.
- To hire and develop staff
Human resources are the one of the most important resources of any organization. Organizations attract, train, motivate and evaluate their employees/their human resource by communicating with them. Advertising a vacancy, interviewing candidates, orientations, training…all need communication.
- To maintain effective and peaceful organizational environment
Communication helps to foster any attitude which is necessary for motivation, cooperation and job satisfaction. It also helps to discourage misinformation, ambiguity and rumors. Communication helps to prepare workers for a change in methods or environment by giving them the necessary information in advance.
- To successfully deal with customers
All of an organization’s interactions with customers involve communication in one form or another. Even a price tag on a product is a form of communication. Sales letters, and brochures, advertisements, personal sales calls and formal proposals are used to stimulate the customer’s interest.
The objective of any negotiation is to protect or promote once benefit which requires the negotiating parties to have up-to-date information. Organizations relay on communication to obtain needed supplies at favorable prices and to attract investment capital.
- To produce and sell products and services
Communication helps to encourage subordinates to supply ideas and suggestions for improving upon the product or work environment.
Dear students, as you know very well in your introduction to management course, management have five basic functions (planning, organizing, staffing, directing and controlling). So what do you think the role of communication in performing these functions?
Dear learners, as you know managers at all levels plan, organize, direct, and control organizational activities. The definition of management “getting things done through others” implies that the role of managers is to create conducive environment and letting other do the activities of an organization. This requires them to communicate properly so that others (subordinates) know what is expected of them. To put it in a different way communication is an important source of information for managers to plan, organize, staff, direct and control as it is explained below.
- Planning Vs communication
Planning includes setting goals, determining objectives, and working with others to develop guidelines and procedures to follow. These activities involve collecting data both inside and outside the organization, interpreting these collected data, drawing appropriate conclusions from the interpretations and recommending the best course of action. In this process communication plays a crucial role in providing information.
In addition to this, it is the manager’s responsibility to persuade others, using both oral and written communication, to support the best course of action for the organization. Sometimes you will be communicating to employees by developing policy manuals. When you write clear and understandable manuals, all employees know what the management expects of them.
- Organizing Vs communication
Managers also are responsible for organizing the physical workplace and the flow of work through the organization. Both these activities require the manager to examine the situation, investigate possible solutions, decide on the best solution, and implement that solution. All these activities involve communication.
- Staffing Vs communication
Communication is an important part of hiring employees, training them, evaluating their performance, and changing their status in the organization. In announcing job openings, managers write job descriptions that show what background and skills are required as well as what tasks are to be performed. Recruitment, selection, orientation, training, evaluation all need effective communication.
In many organizations, a union contract also defines how well to handle personnel problems. In such situations, the way decisions are communicated must conform to the terms of the agreement. The contract forms the basis of the decisions, and guides the interpretation and application of the rules. Effective and efficient communication is crucial in negotiating a labor contract, interpreting its meaning, and in carrying out its provisions.
- Directing Vs communication
Managing other people requires technical, conceptual and human skill. Especially human skill, the ability to communicate with other people, is important at all levels. Managers must be able to compose memos and reports and develop policy statements and workable procedures. An ability to speak clearly and concisely is crucial to manager’s success. A manager is called on to make oral reports to upper-level managers or owners and to talk with employees about job and personal matters. Managers must participate in business meetings to describe current situations, identify problems, and suggest solutions. All these tasks require a strong understanding of communication principles and the ability to apply those principles in speaking.
An ability to listen is crucial for all business people. Listening involves hearing spoken words while observing other cues or nonverbal communication that accompanies the spoken message.
- Controlling Vs communication
The control process in managing people or projects involves establishing standards, measuring performance, analyzing deviations from standards, and taking corrective action.
Whether the manager seeks to control an employee’s performance, the provision of a service, or the manufacture of a product, each control step requires strong communication skills. Determining standards, measuring performance, and analyzing the differences between standards and performance also entail communication skills. And taking corrective action requires communicating the necessary changes to the workers who will carry out the tasks. Significant changes may require you to submit written proposals to upper-level management. Any time you make changes, strong communication skills can help smooth the process.