The second category is the interpersonal level of communication on How to find electrical engineering jobs in Ethiopia. At this level, two or more people exchange thoughts. They may be sharing information, providing feedback, or simply maintaining a social relationship. The manager contemplating a capital investment may not be able to obtain all the necessary information without exchanging ideas and obtaining feedback from other managers. This process is interpersonal communication.
The third category is group communication. The most frequent form of group communication is meetings, which may be either formal or informal. The various types and functions of formal meetings are discussed in the subsequent chapters.
The organizational level of communication operates within the networks that link organizational members. For instance, some organizations has weekly/monthly newsletter describing their activities that is distributed to all employees. Organizational communication is also concerned with how a group of tasks is linked to complete a job. For instance, before an accountant completes a monthly cost report, he must obtain information from the production department to determine the cost of resources consumed to produce the goods. Intercultural level of communication concerns interactions among people of different cultures.
Now you have finished unit 1, let us outline the main points discussed so far to help you refresh your memory.
Communication is the process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways. For communication to take place there should be at least two individuals (sender and receiver), and there should also be some kind of message that is intended to be transmitted from one party to another.
Effective communication is the lifeblood of an every organization in its internal messages to and by employees as well as in its external contacts with customers, suppliers, and other stakeholders. It helps managers plan, organize, staff, direct and control the day to day activities of their organization. Its major objectives include setting organizational goals, measuring results, making decisions, hiring employees, negotiating and producing and selling products.
If we could somehow remove communication flows from an organization, we would not have an organization. It is needed for: exchanging information, exchanging options, making plans and proposals, reaching agreement, executing decisions, sending and fulfilling orders, and conducting sales. When communication stops, organized activities cease to exist. An individual uncoordinated activity returns in an organization. So, Communication in an organization is as vital as blood is for life.
Dear students, the following points are prepared to help you check whether you have understood the important points in the unit or not. Read through them carefully and put a tick mark under ‘yes’ if you have understood it and proceed to the next unit. But for those that you put a tick under ‘No’ and go back to the unit and read again until you have understood them.
|I can explain the nature of communication|
|I know the types of non-verbal communications|
|I can explain the objectives of organizational communication|
|I can explain the role of communication in performing functions of management|
|I know the level of communication|
Part I. Multiple choice Questions
Read the following questions and choose the best answer from the options given.
- Communication necessarily takes place effectively between two parties when:
- A message is transmitted by the sender
- The receiver accept the physical message
- The sender decides to share his idea
- The receiver responds to the sender
- A and B only None of the above
- Which of the following is/are not correct?
- Written communication is more effective when immediate feedback is necessary
- If there is a need to document the communication, oral channels are the better choice
- If the message should have detailed accuracy, oral channels are better
- Considerable time and effort are expended in preparing oral communication than written communications
- All of the above
- A and C only
- A level of communication that focuses sharing information to all or majority of the members of an organization is:
- Interpersonal communication Organizational communication
- Interpersonal communication Intercultural communication
- Group communication
- Which of the following is/are not the objectives of communication in organizations?
- Measuring the performance of employees and departments
- Hiring employees and training them
- Producing and selling products and services
- Complicating the working systems of an organization
- None of the above
- Which of the following is/are the importance of communication?
- It allows quick decision and implementation
- It encourage proper planning and coordination