Given the advantages and disadvantages of written and oral communication, How to find Fresh Graduate jobs in Ethiopia it is not surprising that managers use both types of communication. However, research shows that business people tend to prefer oral communication channels to written ones. The transmission channel or the medium you choose depend on the message you want to convey and on other factors, such as the location of your audience, the need for speed, and the formality of the situation. Here are some examples:
- When immediate feedback is necessary, oral communication channels are more effective.
- If there is a need to document the communication, written channels are the best choice.
- If the message should have detailed accuracy, written channels are best.
While transmitting a message, one might face several problems. When problems arise during the transmission phase of the communication process, they are often physical: bad connections, poor acoustics, and illegible copy. Although defects of this sort (called “noise”) seem trivial, they can completely block to otherwise effective message. For this reason, you should exercise as much control as possible over the physical transmission link. If you’re preparing a written document, make sure that its appearance doesn’t detract from your message. If you’re delivering an oral presentation, choose a setting that permits the audience to see and hear you without straining.
Dear learners, can you list the non verbal communication method you know?
Dear learners, there are a large number of nonverbal communication beyond your expectations. Anthropologists theorize that long before human beings used word to talk things over, our ancestors communicated with one another by using their bodies to express anger, love, support, superiority, dislike, respect, dependence and other feelings. Even today nonverbal communication plays a very crucial role in the communication process in business organizations in addition to the verbal communication.
Nonverbal communication refers to information conveyed by actions and behaviors rather than by spoken or written words. Nonverbal communication involves the sending of messages without the use of words. It is a continuous process and is the principal means by which feelings and attitudes are conveyed. Awareness of nonverbal cues is necessary to assure that a mixed message is not sent, a contradiction between the verbal and the nonverbal message can be avoided. Studies showed that ninety three percent of our emotional communication is nonverbal.
Nonverbal communication plays a critical role in sharing understanding and meaning because it influences messages sent and received. In fact, most shared understanding comes from nonverbal messages, such as facial expressions, voice, hand gestures, and even clothing worn. If verbal and nonverbal communication contradict each other, the receiver is likely to become confused and give more weight to the nonverbal communication. Nonverbal communication also conveys the emotional state of the sender, which can often be the most important part of the message. If your boss claims not to be angry, but his/her face turning out to be red, has clenched fists, & is standing tense & stiff as a board, you may want to walk softly, because the nonverbal express his/her anger.
Much nonverbal communication is unconscious or subconscious. In fact, quite a lot of information sharing can take place without a word ever being spoken. Assume, for example, that you are in your business communication tutorial class trying to hear the lecture. However, you cannot hear very well because there are group of students just behind you talking about politics. The tutor notices the distraction and throws a nasty glare at the talking students, who immediately stop. A message was sent (stop talking) and received (the students stopped) without a word being spoken.
Although nonverbal communication can stand alone, it frequently works hand and gloves with verbal communication. Our words carry part of the message and nonverbal signals carry the rest. Together the two modes of expression make a powerful team augmenting, reinforcing and clarifying each other. For example, imagine that you are running a meeting. You might clear your throat and straighten up in your chair as you say, “I would like to call the meeting to order now.” Later you might hold up three fingers and say, “There are three things we need to decide today.” As the meeting progresses, you might substitute gestures for comments – nodding your head and smiling to show approval, frowning to express reservations. You might also use nonverbal communication to regulate the flow of conversation; by tilting your head, for example, you could invite a colleague to continue with a comment. Finally, you might hedge your bets by saying one thing but implying another non-verbally.
Nonverbal communication differs from verbal communication in some fundamental ways. For one thing, it is less structured that, makes it more difficult to study. It also differs from verbal communication in terms of intent and spontaneity. We generally plan our words, but when we communicate non-verbally, we sometimes do so unconsciously.
- Why is non-verbal communication important?
Although nonverbal communication is often unplanned, it has more impact than verbal communication. Studies showed that nonverbal cues are essentially important in conveying feelings, accounting for 93% of the emotional meanings that are exchanged in day to day interaction. In fact nonverbal communication is so powerful that it actually releases mood alerting chemicals in the sender as well as in the receiver.
One reason for the power of nonverbal communication is its reliability. Most people can deceive us much more easily with words than they can with their bodies. Words are relatively easy to control; body language, facial expressions, and vocal characteristics are not. By paying attention to these non verbal cues, we can detect deception or affirm a speaker’s honesty. In other words, we have more faith in nonverbal cues than we do in verbal messages.
Another reason why nonverbal communication is important is that it is efficient both from the sender’s and receiver’s standpoint. You can transmit a nonverbal message without even thinking about it, and your audience can register the meaning unconsciously. At the same time, when you have a conscious purpose, you can often achieve it more economically with a gesture than you can with words.